Refund/ Cancellation Policy
1. You can cancel your contract at any time up to 3 working days after the day of delivery. To do this, please e-mail by writing to us at samsshopping99@gmail.com. We are unable to accept cancellations by phone.
2. If you cancel, you must return the goods within 5 days of the date of delivery, complete with the original packaging to us, at your own expense. You must ensure that the goods are packaged adequately to protect against damage. Items are returned at the Buyer’s own risk.
3. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.
4. A refund will be made for the full amount of the item(s) once the item(s) have been received unless you fail to take reasonable care of the goods before they are returned to us, as outlined in the above.
5. The reason for return should be explicitly detailed out in the email or on whatsapp to our mobile # +91 9036435039.